EasyMatchQC ER "Failed to access EZMQC-ER Configuration Settings. Please login as member of EasyMatch QC-ER groups." Follow

When encountering this error while attempting to open EasyMatchQC ER, please consider the following scenarios:

1. User not in EasyMatchQC ER Groups: Verify if the user is a member of any configured EasyMatchQC ER groups. If not, add the user into one of EasyMatchQC ER groups. 

2. Network User Login Issue: This error may occur when a network user logs into a PC that belongs to the EZMQC ER group while the PC lacks network access. Once the PC regains network connectivity, this issue should resolve itself.

3. Network Domain Mismatch: Many customers encounter this error due to a mismatched network domain being entered during the preinstallation wizard. To resolve this, ensure that the correct domain is entered.

                      Here is a step-by-step guide to checking and rectifying the domain:

                           a. Log in to the PC using a network user account associated with EZMQC ER.

                           b. Open a command prompt, Type "echo %USERDOMAIN%" and press Enter. The domain name of this user account will be displayed. 

                           c. Run the preinstallation wizard located at 'C:\Program Files                    (x86)\HunterLab\EasyMatchQC-ER Pre-Installation Wizard' and update the domain name as needed.