FAQ: “We recently changed some of the buttons on our tool bar. Now all of the buttons on the tool bar in EasyMatch QC are grayed out.”
Try resetting the tool bar. To do this in the EasyMatch QC software go to Options/ Customize Toolbar. A new window will open and on the right hand side of this window will be a Reset All button. Click the button to reset all of the toolbar settings back to the default. Then close the EasyMatch QC software and reopen it.