FAQ: We cannot get our HunterLab UltraScan VIS to communicate using the A10-1011-777 Serial-to-USB adapter. When we look in Control Panel/Device Manager, it is not listed under "Universal Bus Controllers".
HunterLab now ships an A10-1011-777 Serial-to-USB adapter as standard with every sensor with serial communications (ColorQuest XE, ColorQuest XT, LabScan XE, UltraScan PRO and UltraScan VIS).
The typical HunterLab A10-1011-777 Serial-to-USB Adapter is an IOGear GUC232A. The driver can be found online at www.iogear.com/support.
Just download and install from the IOGear site. It should then be recognized.