Question: A customer reported he updated EasyMatch QC from an earlier version where he had LYCOPENE as an Index but can’t find it anymore (but still gets the tomato scores).
Lycopene Index is not included with EasyMatch QC-Tomato. In order to display Lycopene Index the user must own an EasyMatch QC software key with CMR-3098. Then the Lycopene Index will be displayed only when the software is connected to a LabScan XE or ColorFlex EZ. The user can click on HELP on the main menu bar, then click on ABOUT. A dialogue box showing the EasyMatch QC versions installed should list CMR-3098. If CMR3098 is shown then to display Lycopene Index RIGHT CLICK with the cursor inside the Master COLOR DATA TABLE and find Lycopene Index from the INDEX MENU. Highlight it and then click on the LEFT ARROW to move it to the active display.
If CMR-3098 is not displayed then the user needs to contact their sales representative to request further assistance.
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