Once a replacement instrument white standard is requested, we will send a new white tile-based disc pre- mounted in a protective centering puck and a thumbdrive with a csv file to load the new white.
Here are the steps:
Required: Agera Essentials 1.01.0060 and above
- Attach the thumb drive including the white tile csv file in front USB port of Agera.
- Go to WORKSPACE menu > DIAGNOSTICS > ADVANCED and, scroll down the center area to click “Restore tile data”.
3. Select the while tile csv file and click OK to update the white tile TOS data. “Restore tile data successfully”, will be showed after updating the TOS data correctly.
4. Now, it is ready to use the new white tile to do standardization and samples measurement.
Do you still need more information? Submit a ticket and our support team member will reach out to you soon!