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FAQ: EasyMatch QC communications error is received. To fix, turn the sensor off, then turn it back on. Does it beep within about 60 seconds?

 

WarningImportant Notes:
Applies to: EasyMatch QC

Answer:

If yes, then the sensor has initialized, and you should be able to communicate with it provided:

  1. Your cable is good.
  2. You are specifying the correct serial port, and
  3. Have full permissions over the EasyMatch QC software folders.

Note that EasyMatch QC does not auto-detect to which serial port your sensor is connected. The user is responsible for knowing which port to select.

Do you still need more information? Submit a ticket and our support team member will reach out to you soon!

Keywords: FAQ, EasyMatch QC, Communications error, error