This article discusses the activation of DQNB (Digital Qualification Notebook) when EasyMatch QC is on the same computer.
The Digital Quality Notebook (DQNB) cannot activate using the license key and the following error is displayed: "Failure to Activate the License Key."
This problem can occur when DQNB Client is installed in the system where EasyMatch QC is already installed as well. EasyMatch QC uses a different version of the license service (Hlsksvc.exe) than DQNB.
Please follow the below steps to resolve this issue.
1) Go to Services and stop Hlsksvc service, if found and running.
2) Start Command Prompt with Admin Privileges.
3) In CMD window, enter the command cd C:\Program Files (x86)\Common Files\HunterLab to change to the directory.
4) Enter Hlsksvc.exe /unregserver at the prompt and press ENTER. This will unregister the existing license service.
5) Enter the command C:\Program Files (x86)\HunterLab\DQNB Client to change the directory.
6) Now, enter the command HLsksvc.exe /service to register the license service.
Now, DQNB Client can activate the license.
Do you still need more information? Submit a ticket and our support team member will reach out to you soon!