Purpose: To troubleshoot Common EasyMatch QC License Activation Errors
Applies to: EasyMatch QC
Occasionally when trying to activate a soft license key you might encounter the following error messages.
- L0121 error happens when a regular user tries to activate EasyMatch QC softkey
- L0223 error happens when a regular user tried to use EasyMatch QC with a key activated by admin user
Both of the above cases are caused by regular user with no standard privilege rights (e.g. modify, write) to the C:\HunterLab folder. After the users IT department adds modify/write rights to regular users, EasyMatch QC should work correctly.
- L0103 is a product mismatch.
In the case of L0103 we will need the user to verify if they have installed EasyMatch QC or EasyMatch QC-ER software. A new license key will need to be provided for the correct software package.
Do you need more information? Submit a ticket and a support team member will reach out to you soon!