Discontinuation of the LabScan XE
With the release of this notification, HunterLab is announcing the completion of the final production run of the LabScan XE color measurement systems.
Following the announcement in the last quarter of 2018 of the introduction of the new Agera color measurement, the announcement and subsequent discontinuation plans for the LabScan XE were initiated, culminating in the completion of the final production build and completion of LabScan XE shipments in June of 2019.
The LabScan XE was introduced in January of 1998 to replace the prior version, LabScan II. During its successful 21-year production run, three thousand units were delivered to the Coatings, Plastics, Chemicals, Industrial Minerals, Food/Ingredients, Textiles, Paper markets as the industry standard for 0/45 color measurement systems.
The planned discontinuance of LabScan XE system is as follows:
Effectivity and Instrument Availability
The final production and shipments were completed in June 2019. Instrument availability ends with consumption of the final units produced.
On-Going Technical Product Support
HunterLab will provide Service and Technical Support for the LabScan XE product family for five (5) years from discontinuation. End-users who purchased qualified annual service programs from HunterLab are guaranteed product service support for up to six (6) years when maintaining an annual service contract during the period of extended support.
Service Support
Last Performance Verification Services- December 31, 2024
Last Service and Repair- March 31, 2025
Alternate Measurement System Solutions:
The Agera color measurement system will be the direct replacement for the LabScan XE and LabScan XE applications, with enhanced performance, built-in user interface, extended external connectivity and data management, addition of 60-degree gloss measurement and image capture capabilities, and long-life LED illumination system.
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